Facepalm: A comparatively new entrant to the gaming monitor enviornment, MSI angered clients when it restricted firmware updates for its newest shows to the most costly fashions. The corporate has reportedly reversed its choice, however many who bought the 27-inch and 32-inch MAG variants at launch should return their screens to MSI for his or her preliminary patches.
MSI advised TFT Central that house owners of its MAG 321UPX and 271QPX QD-OLED gaming screens will quickly start receiving firmware updates to repair bugs and add performance. Nonetheless, some customers would possibly want to leap via further hoops first.
The principle drawback is that, in contrast to the costlier MPG variants, the MAG screens lack USB information ports. Moreover, models from the preliminary shipments additionally lack software program assist for updates.
Consequently, some house owners should contact MSI buyer assist to have their shows patched at service facilities. That is solely essential for the primary firmware replace; subsequent patches shall be out there on MSI’s assist web site and could be put in via the DisplayPort connection.
To verify whether or not a monitor must be returned, search for the firmware model marker within the backside proper nook of the monitor’s fundamental menu. Software program variations FW.012 or newer allow downloaded patches for the 27-inch 271QPX, whereas the 32-inch 321UPX requires FW.015 or later. All models shipped to Europe embrace the right firmware out of the field, however earlier shipments to different areas won’t.
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We gave MSI’s 32-inch MPG 321URX a glowing overview for its excessive efficiency, broad vary of compatibility, broad set of customizable OLED care options, and low value in comparison with different 4K 240Hz OLED screens. The MAG 321UPX is analogous however even cheaper at $900, with USB connectivity and high-wattage energy supply being the primary sacrifices.
MSI put an excellent first foot ahead in undercutting the competitors on this weight class however stumbled in February when it confirmed that the most cost effective MAG variants can be caught with launch firmware. Some potential clients on Reddit introduced that they’d cancel pre-orders or return their screens. Hopefully, this reversal can assist the corporate protect its benefit.
The primary patches are anticipated to reach in the course of subsequent month, however what they embrace stays unclear. In our overview, we recommended that the MPG might use an unlocked sRGB mode, higher refresh charge controls, and Dolby Imaginative and prescient assist. Maybe not less than a few of these solutions might additionally apply to the MAGs.
Picture credit score: TFT Central