November 22, 2024 (Investorideas.com Newswire) Investorideas.com, a pacesetter in retail investor buying and selling concepts for AI and tech shares points a buying and selling alert for SoundHound AI, Inc. (Nasdaq: SOUN), a worldwide chief in voice synthetic intelligence.
The inventory is buying and selling at $8.35, up 1.37, gaining 19.70% on quantity of over 89 Million shares as of this report. The inventory had a day’s excessive of $8.49.
SoundHound AI, Inc. and Apivia Courtage, a part of AEMA Group, one of many world’s largest mutual and cooperative insurers, simply introduced that their partnership to deploy conversational AI brokers has reached a milestone. In slightly below a yr, SoundHound’s Amelia AI Brokers have supported Apivia Courtage in dealing with over 100,000 buyer calls and decreasing the variety of inbound queries dealt with immediately by the French wholesale dealer’s buyer relations workforce by practically 20%.
First launched in January 2023, the purpose of the partnership was to introduce superior AI brokers to enhance customer support whereas bringing innovation and demanding help to Apivia Courtage’s current customer support staff. The insurance coverage group selected the Amelia AI platform (since acquired by SoundHound AI) as a result of its maturity within the enterprise house and the corporate’s demonstrated potential to construct a long run relationship with company companions.
All through 2024, Amelia conversational AI Brokers have been profitable in serving to to discipline hundreds of calls on subjects associated to medical expense reimbursement and knowledge on insurance coverage assure ranges. Consequently, the corporate has been in a position to focus its human groups on bringing extra worth and time to their relationships with brokers and shoppers.
“There is a consensus between our managers and groups that introducing SoundHound’s Amelia AI brokers has improved the standard of their work, giving these staff valuable time again to give attention to the sorts of duties that may’t be automated,” stated Emmanuelle Nguyen, CEO of Apivia Courtage. “There has even been a perceptible enchancment in office ambiance – and all whereas our buyer queries proceed to be dealt with seamlessly. It is a textbook case of AI being deployed effectively and delivering nice worth to the enterprise it serves.”
Current information
https://finance.yahoo.com/information/soundhound-conversational-ai-agents-drive-140000862.html
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